Location – Stafford
Employment Type Permanent/Full-time 37.5 hours
Salary: £11.44 per hour
About Us
Stafford-based charity the Childhood Cancer Parents Alliance (CCPA) supports families following a childhood cancer diagnosis. Our office is based in the same building as our commercial operation (charity shop, ebay/Vinted selling hub) and Super-hero themed family room where we welcome our many families of children with cancer for fun activities.
CCPA has a strong supporter-base locally, allowing the charity to provide days out, parties, treats and many activities to promote well-being and peer-support, all of which are much-needed after a devastating diagnosis of childhood cancer in the family. In 2023 we launched the ‘Max & Flo Kindness Fund’ named after 2 young cancer patients that sadly passed away within days of each other earlier that year. This fund allows us to provide financial support to CCPA families who may be struggling
We are looking for a motivated and detail-oriented individual to join our team as a Operations Assistant. This role is crucial in supporting our administrative functions for two days a week and managing our online sales presence on platforms like eBay and Vinted for the remaining three days. The role is office-based.
Job Description
Key Responsibilities:
1. Online Sales/Charity Shop Coordination (Primary Role, 3 days a week):
– Create, manage, and optimise listings for products on eBay and Vinted.
– Take high-quality photographs of items and write compelling descriptions to attract buyers.
– Monitor listings, respond to customer enquiries, and manage orders.
– Coordinate shipping and handling of sold items, ensuring timely and accurate delivery.
– Track inventory and maintain accurate records of sales and stock levels.
– Analyse sales data and generate reports to identify trends and opportunities for improvement.
2. Administrative Support (Secondary Role, 2 days a week):
– Assist with general administrative tasks such as answering phones, responding to emails, and managing schedules.
– Maintain and organise office files, records, and documents.
– Support event planning and coordination, including fundraising activities and community outreach programmes.
– Assist with volunteer coordination and scheduling.
– Manage financial tasks including paying bills and processing wages.
– Perform other administrative duties as assigned by the Operations Manager and CEO.
Preferred Skills
– Strong organisational and time management skills.
– Excellent written and verbal communication skills.
– Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software.
– Ability to work independently and as part of a team.
Working Hours
– Full-time position: 5 days a week, with 2 days dedicated to administrative tasks and 3 days focused on online sales coordination.
Employee Benefits
- Annual leave 25 days plus public holidays
- Pension: Contributory Pension Scheme
- Reduced Gym Membership Onsite
- Free onsite Parking
How to Apply
Please send your CV and a cover letter detailing your relevant experience and why you are passionate about working with Childhood Cancer Parents Alliance to [email protected]
Applications will be reviewed on a rolling basis until the position is filled.
Childhood Cancer Parents Alliance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
