Following the circulation of our Member Needs Survey earlier in the year we are happy to publish a summary of the results.
Support Staffordshire CEO Garry Jones reports the following
“You can find below a summary showing you more of the findings from our Member Needs Survey work that took place over the summer. I want to flag some immediate actions we are taking based on your feedback, as we really have absorbed and tried to understand your feedback. It will also feature at a Strategic Planning session later this month with our Board of Trustees.
Firstly, we are holding some small focus groups to get into some more depth with you on a few of the topics, including how you want us to support you on Equity, Diversity and Inclusion work, Social Prescriptions and Volunteering. Secondly, we are immediately looking to update and make clear our Membership Criteria. Thirdly, we will be having some challenging and interesting debates at our away day about the balance between Staffordshire-based vs Staffordshire-delivery in the membership, and about complete ‘not for profit’ vs social enterprise support. We won’t be removing either support completely or significantly, as ultimately, it’s about supporting communities, but we think there might be some useful and pragmatic tweaks to be made.”
