he Role
We are looking for an organised and enthusiastic Project Support Officer to help deliver VAST’s volunteer brokerage service. This role is all about reducing loneliness, boosting volunteering, and bringing communities together.
You’ll act as a key point of contact for volunteers, ensuring they have a positive experience, and support volunteer-involving organisations to match individuals with opportunities that align with their interests and goals. You’ll also assist with planning inclusive community events, maintaining accurate records, and providing flexible administrative support to the Projects Team.
This is a fantastic opportunity for someone who enjoys working with people, is highly organised, and wants to make a real difference in local communities.
What We’re Looking For
· People-focused approach – You’ll enjoy supporting volunteers and helping them find opportunities that match their interests and goals.
· Strong organisational skills – Able to prioritise tasks, manage data accurately, and keep things running smoothly behind the scenes.
· Excellent communication – Confident in engaging with a wide range of people.
· IT proficiency – Comfortable using Microsoft Office and maintaining good administrative systems.
· Team player with initiative – Flexible, collaborative, and able to work independently when needed.
· Commitment to inclusion and equal opportunities – Passionate about making volunteering accessible for everyone.
· Local knowledge – Understanding of Stoke-on-Trent communities and the barriers people face to volunteering (desirable).
· Experience – Supporting volunteers or working in a support role is a bonus, but not essential.
Why Join Us?
At VAST, we offer more than just a job. You’ll be part of a team that’s committed to helping communities thrive. We believe in equal opportunities and strive to create an inclusive work environment where everyone can succeed.
VAST offers friendly, flexible working conditions and the ideal candidate should be outgoing, versatile, be able to work on their own initiative.
You will also have access to a range of wellbeing perks, including:
· Mortgage and pension advice to help you plan for the future,
· Access to virtual GP appointments and second medical opinions for peace of mind,
· Comprehensive mental health support, including counselling services,
· Participation in wellbeing programmes to support a healthy lifestyle.
Salary
£23,500 per annum plus 5% pension contribution
Hours Per Week
21 hours per week (12 month fixed term contract)
Location
The Dudson Centre, Hanley, ST1 5DD
Closing Date
Midnight, 12th January 2026
To read the full job description and person specification please click here click here.
To Apply: Send your CV and cover letter to jobs@vast.org.uk. For more information about VAST, please visit our website vast.org.uk.
Closing date for applications Midnight on Monday 12th January 2026
Interviews will be held Monday 19th January 2026
VAST is an equal opportunity employer and welcomes applications from all individuals, regardless of gender, race, ethnicity, religion, marital status, sexual orientation, age, or disability.