Vacancy: Wellbeing Coach

Do you have a passion for working in the heart of your local community and are driven by making a difference?  Then Citizens Advice Mid Mercia is the organisation for you.

Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away.  We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

We are looking for a full-time Wellbeing Coach to join our Living Well Derbyshire/Derby Wellbeing Service.

As a Wellbeing Coach, you will support individuals to improve their wellbeing by helping them identify goals, build resilience, develop self-care strategies, and overcome social challenges. Working as part of the Living Well Derbyshire/Derby Wellbeing Service, you will engage with people in their local communities, providing coaching and recovery-focused support to individuals and their families accessing mental health services. Embedded within the Living Well team and working alongside partner organisations, you will play a key role in empowering people to achieve positive outcomes and improve their overall wellbeing.

You will receive appropriate support to enable you to feel empowered to fulfil this role. 

For full details and to apply: https://www.citizensadvicemidmercia.org.uk/jobs/wellbeing-coach

We are looking for someone who:

  • Has experience working with individuals with mental health needs – including serious mental illness. 
  • Genuinely cares about making a difference through coaching principles, and is motivated to improve mental health outcomes for people. 
  • Has a sound knowledge of the identification of risks and safeguarding procedures. 
  • Knowledge of mental health difficulties and the impact on functioning. 
  • An approach that is non-directive, strength-based, recovery focused and person centred. 
  • An ability to balance the various demands of this role. For example, providing support, promoting people’s rights, facilitating conversations, working within a multi-agency team in a variety of settings. 

Full training and support will be given to the successful candidate to enable them to carry out their role

Responsibilities / Key Tasks:

  • Work as part of the multi-agency team to receive and share information within the team in order to safeguard individuals and support them to work towards their goals and aspirations. Attend huddles & multi-disciplinary team meetings (MDM’s) 
  • Provide coaching support to individuals on a 1:1 or group basis. 
  • Support individuals to capture their goals and co-design a journey of support. 
  • Encourage individuals to feed back on their experiences. 
  • Provide emotional and practical support to individuals – building confidence and skills and developing their ability to self-manage their mental wellbeing. 

What we offer in return:

  • 28 days entitlement plus bank holidays pro-rata
  • Full advice training is offered to all members of staff regardless of role to Advice Quality Standard (AQS)
  • Opportunities for further training and continuous professional development
  • Internal progression opportunities
  • Supportive environment
  • Remote/flexible working opportunities, subject to management approval
  • Paid DBS application, where applicable
  • 5% pension contributions 
  • 3 month’s full contractual pay for maternity, upon meeting qualifying criteria

The essentials

  • Salary: £24,822 per year
  • Hours: 37.5 hours per week
  • Location: Hybrid Working – a few days per week from one of our offices, a few days from home depending on service needs
  • Contract: 30 November 2027

Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process – https://www.citizensadvicemidmercia.org.uk/work-with-us

To apply – applications via our website: https://www.citizensadvicemidmercia.org.uk/jobs/wellbeing-coach

Thank you for your interest in our vacancy.  The above role is advertised on a rolling recruitment basis. We reserve the right to withdraw or close this vacancy at any time, without prior notice, before the advertised closing date. Please apply as soon as possible to avoid disappointment. 

If you do not hear back from us within 15 working days, please assume that your application has been unsuccessful on this occasion.  Please do not be discouraged from applying for other positions within our organisation. 

We are a Disability Confident Employer

Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers. 

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